Contact Us

Plan Management Invoices

If you have an NDIS participant whose plan is managed by Plan & Connect, please send your invoices to accounts@planconnect.org.au.

All other email inquiries can be sent to admin@planconnect.org.au.

NDIS Participant Intake Form

If you would like to use our Support Coordination or Plan Management services, please complete this form. One of our team will then contact you to organise an initial meeting so that we can get to know you better, discuss your needs in depth, and set you up with our services.

Participant's Name
Participant's Date of Birth
Child rep/guardian/nominee name
Child rep/guardian/nominee contact number or email address
Participant's Gender
NDIS plan start date
NDIS plan end date
Participant's Address
Preferred method of contact
A team member will contact you by phone if an email address is not supplied.
Do you need an interpreter?
Service required
Write N/A if not applicable
Would you prefer a support coodinator who is
Do you currently have a support coordinator?
Do you currently have a plan manager?
How did you hear about Plan & Connect?

Message Us

If you have a general inquiry, please use this form to contact us. We will have someone contact you within 2-3 business days.

If you are seeking support coordination or plan management services, please use our NDIS Participant Intake Form above.

Name
Indicate your nearest location from this menu.
Indicate the main purpose of your message from this menu.

Do you have a complaint, a compliment, or want to provide feedback?

Plan & Connect respects the right of every participant to make a complaint, provide a compliment, or to simply provide feedback about the service they have received. You will not be treated any differently or refused service if you make a complaint.

How to provide feedback

Online Form
Phone (press option 1)

Post: Send a letter marked “Private and Confidential” to Plan & Connect, PO Box 982, Wodonga, VIC 3689

IMPORTANT: You are welcome to make an external complaint if you are not happy with the way Plan & Connect has dealt with your issue, or if you don’t feel comfortable contacting us directly. Call the NDIS Quality & Safeguards Commission on 1800 035 544, or visit their website.

Our Locations

Wodonga

A map of Wodonga

Wodonga

Wangaratta

A map of Wangaratta

Wangaratta