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About Us

What is Plan Management?

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Plan & Connect specialises in Plan Management services and can assist participants nationwide.

Plan Management means we take care of all your NDIS administrative requests and paperwork. Plan & Connect will act as your bookkeeper and help you pay your service providers on time. We can answer all your administrative questions and help you to maximise your funding entitlements.

Plan & Connect’s Plan Management services are available to participants who have Improved Life Choices approved as a budget category in their plan. Speak to your NDIS representative for more information.

Support Coordination

Plan & Connect specialises in Support Coordination services for people living with disability in Wodonga, Lavington, Wagga Wagga, Griffith, Wangaratta and surrounds.

Plan & Connect will work with you to explore your options within your NDIS plan, help you build your own networks and to resolve any issues that you come across along the way. Support Coordination can be short term, long term or specialised.

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Plan & Connect
will assist you with:

  • Better understanding your NDIS plan and setting your goals, including managing the distribution of your budget
  • Finding services that will best meet your needs, or building your capacity to do this. This includes identifying relevant mainstream or community services, such as housing, education, transport and health
  • Linking you up with those support services to extend your network. This includes getting quotes, coordinating assessments and setting up Service Agreements with service providers
  • Liaising with your Plan Manager to ensure the funds are being distributed as agreed

Plan & Connect
can also help you:

  • Reassess your goals before your NDIS plan review
  • Coordinate assessments, reports and medical appointments
  • Resolve any issues that arise, including changing or terminating a service agreement
  • Monitor your NDIS plan outcomes and expenditure to report back to the National Disability Insurance Agency (NDIA)

We are proud to say that Plan & Connect is a completely independent organisation.
Our only priority is doing what is best for our participants.

The Benefits
of Support
Coordination

  • Maximises the value for money from your NDIS plan
  • Enables participants to exercise choice and control
  • Ensures NDIS plans are implemented
  • Increases participant capacity to manage/direct their own supports
  • Increases opportunities to explore and connect with community and alternative support options
  • Helps participants learn how to maximise their use of the NDIS Participant Portal

PLEASE NOTE: We can provide Support Coordination only if it is listed as an available budget category in the participant’s NDIS plan. We can provide Plan Management only if Improved Life Choices is listed as an available budget category in the participant’s plan.

The Plan & Connect Team

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Dianne

Manager & Specialist Support Coordinator

Dianne brings over 30 years of experience to Plan & Connect. She has a Bachelor in Psychology and a Masters in Rehabilitation Counselling. She also has experience in behaviour intervention support, residential care and case management and has worked with the Department of Human Services (DHS). Dianne is passionate about ensuring Plan & Connect remains independent and helping participants achieve their goals with their NDIS plans. She enjoys spending time with her family.

Julie-Ann

Plan Manager

As one of the founding team members of Plan & Connect, Julie-Ann has seen how much Plan Management has changed over time and she has been instrumental in ensuring that Plan & Connect has adapted to keep up. Julie-Ann also has a Post Graduate Certificate in Organisational Leadership and Management and is a qualified bookkeeper. In her spare time she enjoys bushwalking and breeding and showing chickens.

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Hannah

Support Coordinator

After starting her career in childcare, Hannah joined Plan & Connect to help those on the NDIS to achieve their full potential. She has had 4 years’ experience in the disability sector both as a support worker and a team leader. She likes to surround herself with family and friends and her multiple animals (three dogs, two ducks and many chickens).

Janet

Support Coordinator & Intake Officer

Janet joined Plan & Connect in 2020 and has a Diploma in Community Services and a Certificate in Leisure and Health. She has had experience working in aged care and with farmers in the transport industry, and she is dedicated to helping people maximise their NDIS plan to achieve their desired outcomes. She enjoys spending time with friends, family and her animals, visiting new places and doing craft.

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Tania

Support Coordinator

Tania has had years of experience in management, project management, operations, employment services, marketing and sales. Although she only joined Plan & Connect in 2022, Tania brings a passion for supporting participants and building their capacity and networks. She lives with her daughter, three stockhorses, roosters, chickens, guinea fowl, one cat and two dogs.

Georgia

Support Coordinator

Georgia has been a support coordinator in the local area for over 2 years. She enjoys working with people to build their confidence to navigate the NDIS. What Georgia enjoys most about her role is meeting new people and reaching positive outcomes like helping them achieve their goals. In her spare time you can either find her with friends and family or out with her dog hiking and exploring.

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Kylie

Support Coordinator

Before Plan & Connect, Kylie worked supporting kids with special needs in schools. Now she is keen to continue assisting people by facilitating opportunities for them to live their best lives. When she isn’t working, Kylie loves to be out in nature in her new kayak or with her family, friends and three dogs, one cat and chickens.